Shipping policy

Thank you for shopping with Pets Pak! We are committed to delivering your pet products quickly, safely, and reliably.

🕒 Order Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

You will receive a confirmation email once your order has been shipped.

🚚 Shipping Time (Pakistan)

Standard Delivery: 2–5 business days

Remote areas may require additional delivery time.

🌍 International Shipping

Currently, we primarily ship within Pakistan. For international shipping inquiries, please contact us at: 📧 your@email.com

📱 WhatsApp: +92-XXXXXXXXXX

💰 Shipping Charges

Shipping charges are calculated at checkout.

We may offer free shipping promotions on selected products or during special campaigns.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order using the courier’s tracking system.

❗ Incorrect Address

Please ensure your shipping details are correct. Pets Pak is not responsible for delays or lost packages due to incorrect addresses provided by customers.

📦 Damaged or Lost Packages

If your order arrives damaged or you have not received your package within the expected timeframe:

Provide your order number and photos (if applicable).

We will assist you in resolving the issue as quickly as possible.

📞 Contact Us

If you have any questions regarding shipping, please contact: Pets Pak Customer Support

📧 petspakshop@gmail.com

📱 +92-3045991167